@INPROCEEDINGS{AssuncaoPreemption:2012, author = {Marcos Dias de Assuncao and Victor F. Cavalcante and Maira A. de C. Gatti and Marco A. S. Netto and Claudio S. Pinhanez and Cleidson R. B. de Souza}, title = {Scheduling with Preemption for Incident Management: When Interrupting Tasks is not Such a Bad Idea}, booktitle = {2012 Winter Simulation Conference {(WSC 2012)}}, year = {2012}, pages = {1--12}, month = {December}, series = {Lecture Notes in Computer Science}, location = {Berlin, Germany}, doi={10.1109/WSC.2012.6465101} }