@INPROCEEDINGS{NettoAttention:2013, author = {Marco A. S. Netto and Marcos Dias de Assuncao and Silvia Bianchi}, title = {Leveraging Attention Scarcity to Improve the Overall User Experience of Cloud Services}, booktitle = {9th International Conference on Network and Service Management {(CNSM 2013)}}, year = {2013}, pages = {84--91}, month = {October}, publisher = {IEEE}, doi = {10.1109/CNSM.2013.6727813} }